Unify customer data to gain valuable insights and personalise experiences. This combines the power of the former Dynamics 365 Marketing and Customer Insights, allowing businesses to engage customers through multi-channel marketing while leveraging deep data analytics for smarter decision-making.

Optimise scheduling, dispatch, and tracking of field service resources in real-time. With mobile-first capabilities, businesses can deliver on-site services efficiently, increase productivity, and resolve issues remotely for enhanced customer satisfaction.

Manage projects seamlessly from planning to invoicing. Improve team collaboration, enhance profitability, and ensure every stage of the project is aligned with business objectives, driving better efficiency and success.

Deliver exceptional service experiences with intelligent case management, automation, and AI-powered insights. Improve customer satisfaction, streamline service operations, and build long-lasting loyalty through personalised support.